Why GTM is the Key to Sustainable Growth for SaaS Companies
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GTM is not some revolutionary breakthrough – it has always been a fundamental part of business.
Now why have we been hearing more about it lately?
Because it’s become a central debate as a viable strategy for achieving sustainable growth in today’s SaaS landscape.
At DataBees, we decided to move beyond just discussing the semantics and focus on what execution actually looks like. So, here’s what a GTM-led approach means.
What does it mean when you’re go-to-market-led in the SaaS world?
GTM stands for “Go-To-Market” strategy, which is essentially the game plan a company uses to launch a product or service and connect with customers – nothing new.
You might hear it called a marketing plan, communications plan, or something similar. But in today’s world, being go-to-market driven means you’re focusing on becoming sustainably profitable—with a big emphasis on the keyword: sustainable.
A key principle of a successful GTM strategy is to concentrate all your resources on actions that are self-sufficient. This means prioritizing initiatives that either generate revenue or quickly repay the investment, ensuring long-term viability [read: sustainability].
Unlike the PRM model, which can be costly and resource-heavy, a GTM-led approach focuses on efficiency.
Even companies that can’t achieve high valuations should adopt a GTM-led approach. In our view, everyone should be GTM-led these days. It’s the smartest way to ensure growth and stability in the long run.
**We have a post comparing GTM to the Predictable Revenue Model, where we also list why GTM is the better option.**
Ok, but in practice? SaaS need to choose a GTM motion (or motions)
One of the biggest hurdles to growth is choosing perfecting your GTM motion. Many companies stumble not because their product isn’t good, but because they struggle with execution. Early on, it’s all about the product, but as you grow, how you execute your strategy becomes crucial for long-term success.
To succeed and stay sustainable, you need to focus on different things at different stages. Balancing the cost of acquiring customers with the revenue they bring in will change as you grow. There’s no one-size-fits-all approach, even within the same company.
First, you need to nail down your market fit and ICP. Basically, narrowing down from your (TAM) Total Addressable Market to find your SOM (Serviceable Obtainable Market) and nail your ICP (Ideal Customer Profile). More on TAM, SAM, SOM.
This means ensuring your SaaS meets a genuine market need and resonates with your target audience. Without this foundation, even the best GTM strategy will struggle.
Once you have market fit, it’s time to find the right GTM motion.
What are the most popular GTM motions?
When becoming GTM-led, businesses have a variety of motions to test. Each approach is tailored to meet specific customer needs and market demands.
Inbound-Led GTM
This approach focuses on attracting customers through content marketing, SEO, and lead nurturing. Companies maximize lead potential by enriching inbound leads with high-quality data to prioritize and follow up quickly, avoiding the costly mistake of wasting resources on poor-quality leads that drive up costs.
Outbound-Led GTM
This involves proactive outreach to potential customers through cold calls, emails, and targeted advertising. It is essential to target the right companies by ensuring you’re focusing on Ideal Customer Profile (ICP) fit companies. An ICP isn’t just about company size, geography, and industry.
Product-Led GTM
Many people assume that Product-Led Growth (PLG) is all about the product, but that’s not entirely true. Companies that use PLG also have a complete go-to-market strategy that includes upselling, cross-selling, retention, and expansion. Instead of relying solely on sales reps and, for example, updating the CRM, automation is often used to monitor usage and identify opportunities for new products or sales. It’s important to note that PLG isn’t the right fit for every company. Consider factors such as the type of product or service, target market, and available resources.
Sales-Led GTM
This approach focuses on building and leveraging a dedicated sales team to drive market penetration and customer acquisition efforts.
Marketing-Led GTM
Companies using this approach drive growth with comprehensive marketing campaigns, including digital advertising, social media, and events, to generate leads and drive sales. Marketo’s Marketing Automation platform provides tools and strategies for marketing-led GTM efforts.
Community-Led GTM
One of the most challenging and potentially impactful go-to-market strategies, the community-led approach requires companies to establish thought leadership and create a strong community around their brand. This approach can challenge the status quo and lead to increased adoption of products or services.
Partner-Led GTM
This strategy leverages resellers, agencies, and certified partners to generate revenue. It allows companies to avoid hiring a large sales force and instead focus on building relationships with partners who act as revenue channels. Developing an Ideal Partner Profile is crucial to ensure strategic partnerships.
Events-Led GTM
Choosing the right events is crucial for this approach. Companies should attend events where their potential customers are present and develop an Ideal Event Profile to guide participation.
Channel-Led GTM
This strategy involves leveraging resellers, agencies, and certified partners to generate revenue. Building a channel is a great way to engage new companies with your brand and story as they become advocates and help spread the word in the market.
Ecosystem-Led GTM
Companies leveraging this strategy build and promote a broader ecosystem of complementary products and services around a core product or platform. This often involves creating open APIs, developer communities, and app marketplaces to encourage third-party development and innovation. Companies that successfully implement ecosystem-led strategies can create a network effect, where each new partner or developer that joins the ecosystem brings additional value. However, this strategy is not suitable for every company, and success often depends on factors such as market share, product maturity, and the availability of a vibrant developer community.
Account-Based Marketing (ABM)
This approach personalizes marketing and sales efforts to target specific high-value accounts. Demandbase’s ABM guide provides in-depth strategies and best practices for ABM-driven GTM.
Customer Success-Led GTM
This strategy emphasizes post-sale engagement to ensure customer satisfaction, retention, and advocacy through dedicated customer success efforts.
What is GTM for us at DataBees?
At DataBees, we emphasize a data-driven approach to GTM strategies. We see GTM-led as a strategic plan that makes the best use of every resource to drive growth and profitability.
Our approach focuses on identifying and targeting specific market segments and Ideal Customer Profiles (ICPs), ensuring that every marketing and sales effort is directed towards the most promising prospects.
- Inbound-Led:
Focus on making the most of inbound leads by enriching them with quality data. This helps you prioritize and follow up quickly, avoiding the waste of resources on poor-quality leads.
- Outbound-Led:
Target the right companies by ensuring your Ideal Customer Profile (ICP) is spot on. It’s not just about company size, geography, and industry; it’s about finding the perfect fit for your product or service.
- Events-Led:
Attend events where your potential customers are. Building an Ideal Event Profile can help you choose the events that will give you the best return on investment.
- Community-Led:
Build a community that aligns with your ICP. A focused community of 200 engaged people is more valuable than a larger, less targeted one. This fosters deeper connections and higher conversion rates.
- Product-Led:
Like inbound, make the most of your leads by leveraging product usage data. Many companies miss out on converting untouched emails into valuable customers.
- Partner-Led:
Choose partners wisely by creating a detailed Ideal Partner Profile. The right partners can significantly expand your reach and impact.
In a nutshell, DataBees defines GTM as a smart, data-driven approach that focuses on optimizing every interaction and resource to achieve sustainable, long-term growth.
Conclusion
At DataBees, we believe that a solid GTM strategy isn’t about following a one-size-fits-all formula; it’s about finding what works for your team and your customers. Whether you’re taking an inbound, outbound, or partner-led path, the right GTM strategy can put you on track for lasting success.
Photo by Jason Goodman on Unsplash
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